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rachel at phoenixfeather.net
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February 15, 2005
Epson Tech Support S#&@$!!!
Rant

I have a list of things that I really want to post about... but right now I'm just pissed at Epson! Its been an uphill battle getting this printer to do what i want it too. It is doing pretty well lately until one small glitch popped up, I called tech support and now after being pushed around and told the easiest answers for a while I finally got the answers I needed, got off the phone got ready to print and can't print at all because the ICC profiles have disappeared!!!

Don't ask me how this happened, but whatever, I call back up and get told that they normally don't help with profiles, that I should go download them and call back if I have a problem and then a lecture about how the person I talked to before is a really good agent. I didn't bring up my last agent at all... all I know is that I tried to solve one problem and somehow something I needed disappeared in the process!!

Can't you tech support people just be helpful and not so aggravating!!!!!!!!

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